Impacting Lives

Baystate Health is the largest health care organization in western Massachusetts. The care we provide plays an essential role in the health of the people in our region.

 

994

Beds

Baystate Health has 994 beds combined in all of our hospitals, making health care more accessible to people in our region.

over
53600

Inpatient Visits

Caring for over 53,600 patients at Baystate Health hospitals across western Massachusetts as a trusted partner in health.

Outpatient Visits

All with the goal of providing comprehensive sick and preventive care in our patients' communities and their homes, over 1.6 million outpatient visits took place.

over
1.6 Million

over
200000

Emergency Department Visits

We received more than 200,000 Emergency Department visits last year and provided essential trauma and emergency care to adults and children in our area.

over
36600

Surgeries Performed

There were more than 36,600 surgeries performed at Baystate Health in 2019, including cardiac procedures and neurosurgery.

over
4400

Babies Born

There were over 4,400 babies born in Baystate Health hospitals, where we provide individualized care around the clock - including support for high-risk births at the region's only Neonatal intensive Care Unit.

Tests Conducted

Baystate Reference Laboratories, the largest hospital-based referral lab operation in New England, conducted over 5.6 million tests providing critical information for diagnosing and treating patients.

over
5.6 Million

over
5000

Approved for Public Assistance

In 2019, over 5,000 patients were approved for public assistance with the help of Baystate Health's financial counselors, helping patients fund their care and decrease financial stress.

Over
$160 Million

Unreimbursed Care

Baystate Health provided over $160 million in unreimbursed care to patients in need, ensuring that every community member receives care no matter their ability to pay.